Three Innovation Imperatives for Retailers

Three Innovation Imperatives for Retailers

Written by: Gary Hawkins, founder, and CEO of the Center for Advancing Retail & Technology (CART) Many retailers must accelerate their adoption of techniques to facilitate innovation. The transformation of brick-and-mortar retail to the new digital world is not...
10 Resolutions for Retail in 2020

10 Resolutions for Retail in 2020

As we begin a new decade, I’d like to offer up a handful of resolutions every retail executives may want to adopt: 1. Resolve to reflect on the implications of the exponential growth of technology every day. We have hit the inflection point on the exponential...
Tackling Retail’s Big Data Challenge

Tackling Retail’s Big Data Challenge

  Data has long powered modern retail, helping Walmart become a master of supply chain logistics and fueling Kroger’s customer-centric strategy. Artificial intelligence and the cloud are fueling explosive growth in retail big data, and are transforming customer...

Customer Touch Points and the Human Experience

I was visiting someone in the hospital the other day and, looking about the room, noticed an Amazon Echo installed on the wall opposite the hospital bed. There was a sign under the device telling patients that they could ask Alexa to call their nurse or make other...